Remove Digital Persona from Programs and Features.If you are prepared to experiment, you might be able to at least get Windows 10 to accept the old Driver software for the purpose of using the Native Windows Fingerprint logon. You cannot use the DP Export for other programs - but if you do not know your Website passwords, you could at least write down those passwords for future reference. If you never Exported your Webcards (website passwords), you are probably too late to do that now - unless you want to 'go back' to your previous OS and start over.The Driver required to run the fingerprint reader hardware on the computer is not compatible with the new HP SimplePass programs that run on the new Windows Operating System versions, including Windows 10.Digital Persona was not written to run on any Operating System beyond Windows 7 - in short: the Digital Persona program will probably not run on Windows 10.If your system is actually old enough to have been using the original Digital Persona program, it is also an older system featuring the fingerprint hardware that uses a much older Driver (software program) to connect that fingerprint hardware to the Digital Persona program. Īlthough JNSNAMS was kind enough to quote one of my Posts for you and give you some basic information you might have guessed by now that there may be some lingering issues.
The following is entirely speculation you did not provide your specific Product Number.
